RPM and CCM

I build and run RPM and CCM programs.

Medicare Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs designed, launched and run end to end.

Enrollment, launch and first-year results.

0 → nearly 700Patients enrolled

18% to 20%Avg first-year margin

60 daysKickoff to launch

3Programs built from scratch

Built into the program.

Enrollment, staffing, care delivery, documentation and billing designed together, around the people and platform you have.

Clinical model

Patient eligibility, care plans and provider workflows developed with your clinical team.

Enrollment and adoption

A clear path from patient enrollment to ongoing service, with responsibilities defined for the team.

Staffing and documentation

Defined roles, recruiting, hiring and onboarding with your team. Documentation standards built around service and time requirements.

Billing and revenue cycle

Billing and claim workflows, with program margin tracked from launch.

Compliance

Applicable requirements built into staff workflows, from documentation to billing.

The tools that run it

Apps, agents, audit tools and staff guides built and maintained around the program’s workflows. Artificial intelligence (AI) supports the work. Findings and recommendations receive human review before delivery.

The programs ran across 4 states and reduced hospitalizations, with providers closely involved in the work.

Discuss your program

Review the program you have.

Start here for an existing program

RPM and CCM Compliance Review

An operational review of the patient journey, documentation and billing against applicable Centers for Medicare & Medicaid Services (CMS) requirements. Written findings and a prioritized fix plan.

Flat fee based on scope.

Request a compliance review

Prepare for the proposed 2027 rule.

Medicare’s proposed calendar year (CY) 2027 Physician Fee Schedule rule would pay for RPM and Remote Therapeutic Monitoring (RTM) only when the clinical staff furnishing them are employed by the billing practice, not contracted. The proposed rule would also require a separately reportable initiating visit associated with starting RPM or RTM.

I’ve always encouraged initiating visits and built them into RPM program setup. They establish the patient-provider relationship and give the program a clear start.

Centers for Medicare & Medicaid Services (CMS) fact sheet: proposed CY 2027 Physician Fee Schedule rule